Posted 01 December 2005 - 03:16 PM
hey i received mail from pine cone
Dear Panelist,
Your participation in PineCone Research has been instrumental in allowing our clients to gather opinions that help them determine which product ideas are winners and which are not. We appreciate your support.
As technology changes, we must update our system to keep pace with improvements that are occurring in the online environment. Keeping pace with efficiencies that are beneficial to the implementation of our surveys is important to assure timely response to our clients and continued membership advantages for our panelists.
We have begun a panel-wide update of our system. You will likely see little impact of many of these changes. However, one of the things that will change is the timing of our incentive payment. Our check processing will no longer occur as early as it did in the past. For the majority of our panelists, this represents no change since they currently receive their incentive check following their completion of their assignment. For others, you will receive your checks several days later than you are accustomed to. The timing of completion of your survey will activate the generation of your incentive payment.
We will rollout these changes gradually over the next couple months. Your inclusion will likely be timed differently than other panel members so please do not feel confused if you hear that only some people are experiencing some variations within the current system, or if payment arrives before survey completion on one project and following on another. Everyone will eventually be working within the updated system.