[snobny]

I've been trying to get sendearnings to credit my account for 75.00 worth of offers that I fully completed back in March. After months of trouble tickets and sending them all of the proof that they asked for they finally sent me a response saying that they could not vailidate any of it and I would not be paid.

[puravida]

Wow... that sucks. Can you post the relevant parts of your emails with them for everyone to see?? (please be careful to NOT post your email or personal information)

Sorry to hear they won't pay you...

-Brandon

[snobny]

This is only part of the communication that I had with them. They don't date the troubleticket posts but it was opened on 4/1/06 and the last response I got was on 1/22/07. Happy reading!

Topic: Ticket #: 00010701
Status: OPEN Posted: APRIL 1, 2006 03:49 PM
I still haven’t received payment for blockbuster or Vegas red. Please let me know how to get these.
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Customer Support
*****,

Vegas Offer: This offer credits you in three steps, one for each deposit you make. Your first deposit needs to be at least $40., and each subsequent deposit needs to be at least $20. The first deposit should credit to your account within 1-5 business days. However, the 2nd and 3rd deposits are credited monthly, therefore, can take up to 30-40 days to credit to your account.

Please let me know if you have not been credited for your first deposit within 5 business days. I will need to know the amount of your deposit, and the dates deposited. Then, please wait for the 2nd and 3rd credits at the end of the month, and reply to this ticket if you do not receive those credits.

Blockbuster Offer: Please tell me the date you completed this offer.

Best Regards,

Member Services Specialist
SendEarnings Member Services Department

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My Vegas Red deposits are as follows:
3-23-06 40.00
3-30-06 20.00
3-30-06 80.00

My Blockbuster account was first billed on 3-24

Please let me know if you need any more information.

*****
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Vegas Red Offer: This offer won’t issue a credit to anyone who has joined a Casino Partners casino (Casino Tropez, Casino DelRio, Vegas Red, Europa Casino, Titan Poker, Hammers Casino) before. Also, if a member deposits and immediately attempts to withdraw that money they will not issue a credit.

If neither of these apply, please reply with your Vegas Red Player number


BlockBuster Offer:

*** PLEASE READ THIS ENTIRE RESPONSE CAREFULLY ***


If you completed an offer, waited the appropriate amount of time, and still have not been credited, that means SendEarnings has not been credited either.

In order to credit your account, you need to send us the following information, which we will send to the offer provider. The offer provider will make sure you did complete the offer and will then issue credit to us manually. You will be credited immediately after SendEarnings is credited.

Please note that you need to provide all of the following information. The offer provider will not issue credit to us unless all of the requested information is present!

The name you used when completing the offer
The E-Mail Address you used when completing the offer
The E-Mail Address associated with your SendEarnings Account, at the time of completing the offer
The E-Mail Address associated with your SendEarnings Account, currently
Date you completed the offer
Name of the offer
Copy of the confirmation E-Mail you received from the offer provider after completing the offer
The ID of this Trouble Ticket (found above)
Please send this information in an E-Mail to the address: offers@sendearnings.com - do not sent the information in a reply to this Ticket


Offer providers issue manual credits to us on different timelines. Some offer providers verify and issue credit to us immediately, while others can take up to 30 days. Thus, it may take up to 30 days to be credited after sending this email. Further, if the offer provider is unable to verify the information you have provided, they may not issue credit to us at all, and thus we would be unable to issue credit to you.

Best Regards,

Member Services Specialist
SendEarnings Member Services Department

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I submitted what info I had for both Blockbuster (since canceled) and Vegas Red. I had not previously been a consumer of either and completed three separate deposits for Vegas Red. Please credit my account ASAP as I have upheld my end of the deal.

Thank You,

*****
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Customer Support
*****,

For Vegas Red, I simply need you to reply to this ticket with your Vegas Red Player number.

For the Blockbuster offer, please complete steps 1-9 above. We have not received that information.

Best Regards,

Member Services Specialist
SendEarnings Member Services Department
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*****
My Vegas Red account number is: VRR399*****. Please credit all three deposits ASAP.

Thank You,

*****
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Customer Support
*****,

Your information has been forwarded to Vegas Red. You will receive a reply to this ticket when we hear back from them.

Best Regards,
Member Services Specialist
SendEarnings Member Services Department
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*****
I have waited over a month for the reply from Vegas red. I can forward you two of my deposit receipts from them if it will help. I would like to get this issue resolved soon.
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Customer Support
*****,

Your information for Vegas Red was forwarded again today.

Best Regards,

Member Services Specialist
SendEarnings Member Services Department
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*****
Is there anything you guys can do to make this go faster, I'm getting tired of waiting and I haven't been doing anything from you guys because I'm not getting paid for what I already did.
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Customer Support
*****,

I'm sorry, but your information was not verified as completed, therefore, we will not be receiving credit for this offer.

Best Regards,

Member Services Specialist
SendEarnings Member Services Department

[puravida]

Awesome. Thank you for taking the time to post that email trail. It will definitely help others to see how they respond to their members!

Thanks again!

Brandon

[Booker]

Quote

it takes up to 90 days for them to pay you. ive been paid already

They pay you at the beginning of the 2nd month following the month you cash out.

So, I always cash out close to the end of a month; making about a 6-week wait.

I have never had a problem with receiving payment....