[Booker]

Gainpay will not pay to my Unverified PayPal account, even though they offer it as a redemption choice!

You can cash out at $1 earnings if you have a "Verified" PayPal account; but, your earnings must reach $5 if you have an "Unverified" PayPal account.

So, after reaching $5 in Gainpay earnings, I requested payout to my Unverified PayPal account.

PayPal would not accept payment from Gainpay to my account unless I VERIFIED it!

When I contacted Gainpay about paying from another account that PayPal WOULD accept, he would not do that. Instead, Gainpay said I must UPGRADE to a Verified PayPal account and, then, request redemption again.

This seems a little unethical, to me, for Gainpay to offer payout via Unverified PayPal, and, then, not accomodate the member.....especially, when the Unverified PayPal member must earn 5 times as much as the Verified PayPal before being able to cash-out.....and, at that time, are told they must Verify their PayPal account before they can receive the Gainpay earnings!

I ran into the same situation with 3Quatermails, and, the webmaster there was very accommodating....quickly paying from another account which PayPal did accept without my having to Verify my account.

So, in effect, Gainpay has "stolen" my $5+ earnings...... :censor:

[vicki2876]

That is terrible! :o

[katieem]

Booker, I'm sorry to hear that this has happened to you too...I had this happen and was so mad for all the reasons you mentioned. It just wasn't fair. I wrote about it in a gainspay thread in the the ptc section,,, A lot of people seem to like gainspay a lot, but I donlt think that they were such a great company if this happens to some unverfied members...I wrote to them about three or four times but never even got a response from them.

Previous gainspay topic

[idle]

I am sorry to hear about your troubles booker and I am also sorry to hear that Gain Pay was not more accomodating to your situation. It is unfortunate and I can understand why you are upset. Please consider though that it is really Paypal that has caused the problem in this situation and not Gain Pay. You requested payment and Gain Pay responded by sending the payment. It is Paypal who is not accepting it. Gain Pay does not require you to have a verified Paypal account and I personally know someone who is not verified who has received payment from Gain Pay this way. Also I am sure someone on this forum also said they receive payments fine to their unverified account. It may have something to do with your address or some other situation why Paypal will not allow you to receive your payment.

You mentioned that this happend to you at another site and they were more accomodating to you and that is good to hear. But instead of accusing Gain Pay of 'stealing' your money you should consider that they are not obligated to cater to members individual needs. They tried to pay you and your payment processor denided the payment. You do of course have the option of cashing out using one of their other payment processors such as e-gold or you can verifiy your Paypal account. You may also try contacting Paypal and asking for an explaination of why they will not accept Gain Pays payment.

Again I understand your situation and can see why you are upset but I do think your dissapointment is directed to the wrong party. And since Gain Pay did try to send the money and you can still request it by another means in their terms then I don't agree with this message being placed in the programs that do not pay section. Maybe we should have a section for Payment processors that do not allow transactions section It is not always the PTR's fault when payments do not go well.

Hope things get sorted out for you in the end :)

[Booker]

Sorry, Idle, but, I disagree that Gainpay's action is OK....Since he knows that his payments are not being accepted to some of PayPal's Unverified accounts, he should not set the minimum payout amount at $5, instead of the $1 set for Verified accounts.

It takes several weeks for one to reach $5 in earnings. He could, at least, set the same payout level of $1 to Unverified PayPal accounts as he sets to Verified accounts. That way, we who have Unverified accounts would learn sooner that we were not going to receive payment from Gainpay.

It's easier to take a $1 loss than a $5 loss, especially considering the length of time it takes to reach that level. I believe these actions are a deliberate way to increase his income without increasing his expense. :angry:

Katiem: Did he EVER respond to your request for an explanation?

[idle]

I think it has more to due with Paypal's terms why unverified members can not cashout at $1.00 (I will write to them and ask why this is). Do you mind if I ask why you don't just verify your Paypal account? There are definate benefits to doing so and if you ever plan to purchase things online from places like e-bay or chapters or cdnow etc some of these sellars will not even accept payment from unverified members.

If you ask and read around you will find that Gain Pay has one of the best reputations in the industry for paying members. They have regularly paid members within days if not hours since they have opened and the same owners also run Gain Main and Gain Again which also have very good reputations. I really do not think that it is as sinister as you are making it out to be, that they are trying to steal peoples money. I would accept that explaination from alot of sites but not some. The fact is that they are operating under their terms of service. The terms of service are $1 payout for verified Paypal and $5 for unverified. You know that going in. Again it is Paypal that is not accepting the payment and you maybe should be asking questions of Paypal not of Gain Pay.

How long after you requested payout did Gain Pay send the payment? I bet it was less then 2 days. Try to keep in mind that these sites are often just someone like you or me running them from their home. If I did some work for you and you agreed to pay me $5 to my Paypal account and after the work was done you send $5 to my Paypal information and Paypal denied it what would you do? You tried to send the payment. Should I run around then and call you a theif and say your plan all along was to steal my money? Would you try to explain to me that you did send the payment and you don't understand why it did not go through?

All I am saying is before you start throwing terms like 'steal' and 'deliberate way to increase income' you should at least consider that Gain Pay is not at fault here. Why does no one ever question the Payment processors that think it is ok to freeze accounts, deny accounts, deny payments and otherwise interfere with the transactions that their members try to make. Also everybodies exeriences are different and I can accept that but I have writted Gain Pay for support several times since I joined and I have always gotten a response within one business day.

Cheers

[Booker]

Yes, I realize that Gainpay has a good reputation....however, this is my experience with them; and I think others who sign up with them should be aware of how they handle given situations.

My Unverified PayPal account accepts payments without question from many other programs: Beehivemail, Gainseek, Paid Mail Engine, Classicalmail, Goddess, BizBiz, 10-Ads, etc, etc.

The only 2 payments that have been denied have been from Gainpay and 3 Quatermail. It may have something to do with the type of accounts from which those payments were sent; since 3 Quatermails re-sent the payments from other accounts, and they were accepted without question....I have cashed out twice with 3 Quaters and, it happened the same way both times.

Yes, theoretically, Gainpay has fulfilled his responsibility....he promised to send $5 earnings to Unverified PayPal accounts, and he did...(knowing that it might be denied because that had happened before)....But, to him, that is OK, because it will be just that much that he will not have to pay out; which could add up to a good amount as it happens to more new, unsuspecting members.

As to catering to members' individual needs, I would agree if I were an isolated case. But, since this has happened to others, I think a good webmaster would want to know, specifically, why his payments were being denied to their accounts.....and, then, make changes where they would be accepted; or, change his terms of service and drop Unverified PayPal as a redemption choice altogether.

I believe he likes it the way it is....so.....

Anyone who signs up with Gainpay should be aware of what may happen to their earnings.....

[katieem]

Booker... I didn't get a response from gainspay at all. I tried about three times. I kept checking my mail carefully,,, The lack of response made me a little more frustrated towards gainspay...I understand if they receive a lot of mail...but I wrote weeks and weeks ago.

If I was told that I had to be verified to receive payment, it would have been different. I might have become verified and cashed out at one dollar. Paypal even suggested that I contact them and arrange an alternate payment. I asked them about that option in my last email in September. I remember when this happen, I was really surprised because I hadn't had any problems with anyone else. The message would have made sense to me if I had accidently chosen the verified payment option.

Idle..as usual you makes some strong and great arguments...Can you not understand why Booker and I would be frustrated at both paypal and gainspay...?

[vicki2876]

I am on gainpay and have been paid twice at 5 without a problem to my unverified paypal account. They were also quick to pay. But it does appear that paypal has some issues with the site to deny some of us and not others. The owner is probably aware of this too if we are figuring that out. Not responding to repeated e-mails doesn't look good either. I would have been upset if I waited to get to 5 and found out I couldn't receive the money. I don't verify because I don't own a credit card and I don't deal with other online payment processors so I am in a position to only join sites that will acccept my unverified account.

Whether it is Gainpay or Paypal who have the problem it is something people should be aware of before signing up to this site. I have cashed out from about a dozen sites I have tried without a problem but it is good to know what sites have a problem with unverified paypal and ones that don't. Even if it is only to some and not others.

The more we know about other people's experiences good or bad can make us more informed and aware of what we want to join.

[Yertle]

I too have cashed out with gainpay and 3quartermails to my unverified paypal account with no problems. twice with 3QM and three times with gainpay. It seems that there's a resolution to be found here, and I can't understand why we're not trying to find a way to help booker get his money.
Now, here's my first question... Are the earnings still in your GAinpay account?? I mean, you didn't lose those earnings did you? They're just there in limbo, right? I hope so, because if you have completely lost those earnings then I think we need to start laying some kind of responsibility on Gainpay.
So, if its' still there, what are the other payout options? Probably egold, i would guess. I'm sure you probably don't want to deal with gain pay after this, I know i wouldn't if i was angry. So why don't you arrange some kind of currency exchange. There's a section on this, and other forums, for it. Maybe someone will accept the gainpay payment into thier egold for you and pay you in stormpay. Is that a possibility?
I know the other option is to use the cash for ads, but again - if i was you, the last thing i would want to do is pay money to a company I'm angry with. Anyone else have a suggestion as to how Booker can get his $5? Katie, how did you get your money? Or did you just leave it with them?

[Booker]

Yertle....I appreciate your trying to figure out how to get the money to me, but, I'm OK with just letting it go.

I am just upset about it, mainly, I guess, because Gainpay knows this happens to some of it's members who have Unverified PayPal accounts, and yet, makes them accumulate $5 in earnings before they can cash-out, rather than the $1 in earning required for members who have Verified accounts.

Had I been able to cashout at $1, I would have found out about this then; rather than waiting until I accumulated $5 in earnings.

$5 isn't worth opening other accounts, like E-gold, Stormpay, etc; or, going to the trouble of going through someone else's account to collect it. I can just consider it gone and forget it.

But, I do think that, if Gainpay is going to offer Unverified PayPal as a redemption option, the payout should be set at $1 instead of $5...at least for a member's first cash-out....to see whether, or not, it would be accepted into their Unverified PayPal account.

I would just like for no one else to run into the same thing.

[Yertle]

I agree, i think for unverified they should even be willing to send you your first penny, just to see if it's gonna work. Especially if they know there's a chance that it won't. But I have to admit, that I am one of those people who takes it out on paypal. If it wasn't for programs that offer only egold or paypal, i wouldn't even have paypal. Since I joined paypal i had 4 different sites that i was dealing with get their account frozen. Wish everyone would offer stormpay.....
Are you set up with another payment processor at all? I mean, the problem seems to come from your own paypal accounts (I'm saying this because this the second time this has happened, right?)
Maybe we should have a payment processor thread for those programs that have problems sending to unverified paypal. I wonder if the reason i don't have problems is because, my account is unverified, but I have a bank account attached to it.

[Booker]

Yertle, I thought adding a bank account to your PayPal account was what Verified it...Why is your's not verified if it has your bank added?

No, I don't have another payment processor. I don't understand PayPal yet....they have accepted payments from all the other programs...I don't know why 3 Quaters & Gainpay were not accepted.

I have contacted PayPal about it several times, but always get a generic answer that doesn't deal specifically with my problem.

[vicki2876]

I think Yertle may have found the problem you are having booker. I also have my bank account attached to paypal.

"You can become Verified by confirming a bank account and validating your account information."

The "validating" is putting on CC info. <_<

Maybe being half way there they let these ones go through???

Good idea about a thread of what goes through or not too because I don't expect PTRs sites to add this kind of info on their homepages any time soon.

[Booker]

Hm-m-m....that may be it, Vicki. I'll do more checking with PayPal.

[Yertle]

Adding the bank account is easy. You give them the info and they make 2 very small deposits into your account. You go onto the site and enter those amounts in and presto! you're done. Now you can withdraw your paypal straight to your bank account. I get my money in my bank same day. And they say for canadian accounts i should allow up to 5 business days.

[katieem]

I don't have my bank account attatched to my account either. I was going to have paypal send me a check and pay the fee....I also thought that giving them your bank info is how you got your account verified from paypal....I didn't realize that the credit card was needed...I thought it was an option between credit cards and bank accounts....I told my husband that I was going to give our bank info and he became nervous about sharing our bank account info with paypal....I thought I'd wait to see what it was like to cash out by check before having an argument with my husband.....

Yertle, I lost the $5...Paypal gives you so much time to resolve the problem and then they return the $5 back to gainspay. I could not get gainspay to respond to me or convince my husband that it made sense to verify my paypal account (so that I could accept a $5 payment),,,,

Idle..if you're still reading this thread...happy birthday....

[Booker]

katieem...That's what I was going to do...have PayPal send me a check for a small fee after I accumulated enough to withdraw.

If I ever decide to verify my account, I will open a separate bank account to work from....just to use for things like this.

Katieem....Is your acount with Gainpay still open...maybe your $5 is still there.